We love our products. And we want you to love them too. That is why, when you buy any of our promotional products, whether branded or unbranded, printed, stitched or uniquely moulded, should you for ANY reason not love them, we will refund your money in full. That even includes any origination and original delivery costs.
In a market place cluttered with various "Satisfaction Guarantees" no one, up until now, has put their money where their mouth is. Unless something is faulty with the product you are stuck with it. This offer is the first of its kind. It is not focused on the product in any way. It is purely concerned with you and your happiness. You don't even need to tell us why you're returning the product.
This is a genuine 'no nonsense, no quibble' full refund guarantee.
Please scroll down and check out the lack of small print below. To put it simply, if you simply don't like the product or the promotion gets cancelled just send it back to us for a full refund or credit. We won't mess you around and we will even refund you with a smile!
You may wonder if we have gone mad. The truth is we are mad about our customers and know that since our business is built on trust, good products and good service, you will come back to us in the future.
- Applies to all orders taken and confirmed with the guarantee by 2bsourced on order confirmation.
- Applies on all orders up to the value of £7500 exc. VAT. Orders taken with the guarantee over this value have the first £7500 covered under the terms of the guarantee.
- Orders that have the guarantee attached must have been sampled and approved by the customer prior to full production.
- For the terms of the guarantee to be effective the complete order must be returned, unused and in the original packaging, within seven days of the original delivery or each part of a delivery.
- 2bsourced reserves the right to decide to whom it offers its guarantee.
- This guarantee is in addition to our standard terms and conditions.
If you have any questions about our 100% Guarantee, please email them to us by clicking here